Cornerstone Building Services Privacy Policy
Introduction
This Privacy Policy outlines Cornerstone Building Services (" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at www.cornerstonebuildingmo.com (" Site "), or otherwise share personal information with us (collectively: " Users ").
Cornerstone Building Services (“Cornerstone Building Services,” “Cornerstone,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, store, and otherwise process information when you visit our website, contact us, request information or services, submit a form, communicate with us, or otherwise interact with Cornerstone Building Services.
By accessing or using our website, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect information directly from you, automatically when you use our website, and, where applicable, from third parties.
Information You Provide to Us
Depending on how you interact with Cornerstone Building Services, you may provide information such as:
Your first and last name;
Business or company name;
Job title or position;
Mailing or service address;
Email address;
Telephone number;
Information submitted through contact, quote, estimate, or service-request forms;
Information about a property, building, facility, project, or service need;
Communications you send to us;
Information provided when requesting customer support;
Information submitted when applying for employment;
Billing or transaction-related information, when applicable; and
Any other information you voluntarily provide to us.
Please do not submit sensitive personal information through our website unless it is specifically requested and necessary for the purpose for which you are providing it.
Information Collected Automatically
When you access or use our website, certain information may be collected automatically through cookies, server logs, pixels, analytics technologies, and similar tools.
This information may include:
Internet Protocol (IP) address;
Browser type and version;
Device type;
Operating system;
Approximate geographic location derived from an IP address;
Referring website or source;
Pages viewed;
Links clicked;
Date and time of visits;
Time spent on pages;
Website navigation and interaction information;
Device identifiers; and
Other technical information relating to your interaction with our website.
We may use this information to operate the website, understand how visitors use it, troubleshoot technical problems, improve website performance, measure marketing effectiveness, and protect our website and systems.
2. HOW WE USE YOUR INFORMATION
Cornerstone Building Services may use personal information for legitimate business purposes, including to:
Respond to questions, requests, and inquiries;
Provide information about our services;
Prepare or respond to requests for estimates, proposals, or quotes;
Schedule or coordinate services;
Communicate with customers and prospective customers;
Provide customer service and support;
Manage customer and business relationships;
Process transactions and maintain business records;
Operate, maintain, secure, and improve our website;
Analyze website traffic, usage, and performance;
Understand which services or website content may be of interest to visitors;
Conduct marketing and advertising activities where permitted by law;
Send service-related, administrative, or promotional communications;
Prevent fraud, misuse, security incidents, and unlawful activity;
Enforce our agreements, policies, and legal rights;
Comply with applicable laws, regulations, court orders, and governmental requests;
Establish, exercise, or defend legal claims; and
Carry out other purposes disclosed to you at the time information is collected or with your consent.
We may also use information that has been aggregated or de-identified so that it can no longer reasonably be associated with a particular individual.
3. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to provide functionality, remember preferences, understand website usage, improve performance, and support analytics and advertising activities.
Cookies are small data files that websites place on a visitor's device. Cookies may be temporary and expire when you close your browser, or they may remain on your device for a specified period.
The types of cookies used on our website may include:
Strictly Necessary Cookies. These cookies support essential website functions, security, navigation, and other features necessary for the website to operate.
Functional Cookies. These cookies may remember preferences and provide enhanced website functionality.
Analytics Cookies. These cookies help us understand how visitors interact with our website, including which pages are visited and how users navigate through the site.
Advertising or Marketing Cookies. If used, these technologies may help us measure advertising campaigns or provide advertising that may be more relevant to users.
You may be able to control cookies through your browser settings or through a cookie preference tool made available on our website. Disabling certain cookies may affect the functionality of the website.
4. ANALYTICS
We may use third-party analytics services to better understand website traffic and visitor behavior.
These providers may collect information about your device and interactions with our website through cookies and similar technologies. Information collected may include IP address, device information, browser information, referring pages, pages visited, and interactions with website features.
The information may be used to generate reports, measure website performance, identify trends, and help us improve our website and services.
The privacy practices of third-party analytics providers are governed by their respective privacy policies.
5. ADVERTISING AND MARKETING
Cornerstone Building Services may use information collected through our website to promote our services and evaluate the effectiveness of marketing campaigns.
Where applicable, we or our service providers may use cookies, pixels, tags, and similar technologies to measure whether visitors arrived at our website through an advertisement or marketing campaign.
Depending on the technologies implemented on our website, third-party advertising platforms may receive certain device, browser, or website-interaction information.
Where required by applicable law, we will obtain consent before using non-essential advertising or tracking technologies.
6. EMAIL, TELEPHONE, AND MARKETING COMMUNICATIONS
If you provide your email address or telephone number, we may use it to respond to your inquiry, provide requested information, communicate regarding services, or otherwise manage our relationship with you.
Where permitted by law, we may also send promotional communications concerning Cornerstone Building Services.
You may unsubscribe from promotional emails by using the unsubscribe mechanism included in the applicable message or by contacting us.
Opting out of promotional communications does not prevent us from sending non-promotional communications that may be necessary to respond to requests, provide services, administer an account or business relationship, or communicate important information.
If Cornerstone Building Services uses text-message marketing or automated telephone communications, additional consent terms may apply.
7. HOW WE DISCLOSE INFORMATION
We do not disclose personal information except as described in this Privacy Policy, as authorized by you, or as otherwise permitted or required by law.
We may disclose information to:
Service Providers
We may engage vendors and service providers that perform services on our behalf, such as:
Website hosting;
Website development and maintenance;
Information technology services;
Cloud storage;
Customer relationship management;
Email delivery;
Communications services;
Analytics;
Advertising and marketing;
Payment processing;
Accounting and bookkeeping;
Professional consulting; and
Security and fraud prevention.
These providers may receive personal information when reasonably necessary to perform services for us.
Professional Advisers
We may disclose information to attorneys, accountants, auditors, insurers, consultants, and other professional advisers when reasonably necessary for professional services or to protect our legal and business interests.
Legal and Regulatory Purposes
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable laws or regulations;
Respond to a subpoena, court order, warrant, or other lawful process;
Respond to requests from law enforcement or government authorities;
Investigate or prevent suspected fraud or unlawful activity;
Protect the rights, property, safety, or security of Cornerstone Building Services, our customers, website visitors, employees, or others; or
Establish, exercise, or defend legal claims.
Business Transactions
If Cornerstone Building Services is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
8. SALE OR SHARING OF PERSONAL INFORMATION
Cornerstone Building Services does not sell personal information for money unless expressly disclosed otherwise.
Certain privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” broadly enough to include some uses of cookies, advertising technologies, or disclosures of information to advertising partners.
If our website engages in activities legally considered a sale or sharing of personal information or processing for targeted advertising, we will provide any notices and opt-out mechanisms required by applicable law.
9. DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, protecting against fraud and security threats, and complying with legal, tax, accounting, insurance, and regulatory obligations.
Retention periods may vary depending on the nature of the information, why it was collected, and applicable legal requirements.
When personal information is no longer reasonably necessary, we may delete, destroy, anonymize, or de-identify it in accordance with our retention practices and applicable law.
10. DATA SECURITY
Cornerstone Building Services takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, acquisition, alteration, disclosure, loss, misuse, or destruction.
However, no website, internet transmission, electronic storage system, or security procedure can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.
You should use appropriate caution when transmitting personal information over the internet.
11. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to websites, social-media platforms, applications, or services operated by third parties.
Cornerstone Building Services does not control and is not responsible for the privacy, security, content, or practices of third-party websites or services.
When you leave our website or interact with a third-party service, the third party's terms and privacy policies may apply. We encourage you to review those policies before providing personal information.
12. SOCIAL MEDIA
Cornerstone Building Services may maintain profiles or pages on social-media platforms.
When you interact with us through a social-media service, information may be collected both by Cornerstone Building Services and by the platform operator. Your use of a social-media platform is governed by that platform's terms and privacy practices.
Information you make publicly available through social media may be visible to other users and should not be considered private.
13. CHILDREN'S PRIVACY
Our website and services are intended for businesses, property owners, property managers, facility managers, and other individuals seeking building-related services. They are not directed to children.
We do not knowingly collect personal information online from children under 13.
If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete the information in accordance with applicable law.
Parents or legal guardians who believe a child has provided personal information to us may contact us using the information provided below.
14. YOUR PRIVACY RIGHTS
Depending on where you live and the privacy laws applicable to you and Cornerstone Building Services, you may have certain rights regarding your personal information.
These rights may include the right to:
Request confirmation that we process your personal information;
Request access to personal information we maintain about you;
Request correction of inaccurate personal information;
Request deletion of certain personal information;
Obtain a copy of certain personal information in a portable format;
Opt out of certain processing for targeted advertising;
Opt out of certain sales or sharing of personal information;
Restrict or object to certain processing;
Withdraw consent where processing is based on consent; and
Appeal a decision concerning a privacy request, where applicable.
These rights are not absolute and may be subject to exceptions under applicable law.
We may need to verify your identity before processing certain privacy requests. Verification requirements will depend on the nature of the request and the information involved.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
15. AUTHORIZED AGENTS
Where permitted by applicable law, you may designate an authorized agent to submit certain privacy requests on your behalf.
We may require documentation demonstrating that the agent has authority to act for you and may require you to verify your identity directly with us.
16. STATE-SPECIFIC PRIVACY RIGHTS
Residents of certain U.S. states may have additional privacy rights under state law.
Depending on the laws applicable to Cornerstone Building Services and our data-processing activities, eligible residents may have rights relating to access, correction, deletion, portability, targeted advertising, sale or sharing of personal information, profiling, or other processing activities.
The availability and scope of these rights depend on applicable law and may be subject to statutory exemptions.
Requests may be submitted using the contact information provided in the “Contact Us” section below.
17. DO NOT TRACK AND PRIVACY PREFERENCE SIGNALS
Some web browsers provide a “Do Not Track” setting. Because there is not necessarily a uniform industry standard governing responses to traditional Do Not Track signals, our website may not respond to every such signal.
Where applicable law requires recognition of legally valid browser-based opt-out preference signals, we will process supported signals as required by law.
18. INTERNATIONAL VISITORS
Cornerstone Building Services primarily provides services in the United States.
If you access our website from outside the United States, information you provide may be transferred to, processed, or stored in the United States or other jurisdictions in which our service providers operate.
Data-protection laws in those jurisdictions may differ from those in your country of residence.
Where legally required, appropriate measures will be used in connection with international transfers of personal information.
19. EMPLOYMENT APPLICANTS
If our website allows individuals to submit employment inquiries or applications, we may collect information such as:
Name and contact information;
Resume or curriculum vitae;
Employment history;
Education;
Professional qualifications and certifications;
References; and
Other information voluntarily provided as part of an application.
We may use this information to evaluate candidates, communicate about employment opportunities, conduct recruitment activities, maintain recruiting records, and comply with applicable employment laws.
Additional notices may apply to employment applicants depending on applicable law.
20. SECURITY OF ONLINE FORMS
Information submitted through website forms may be transmitted to Cornerstone Building Services or to third-party service providers that host, process, route, or store form submissions on our behalf.
Please avoid entering confidential, financial, health-related, government identification, or other highly sensitive information into a general website contact form unless specifically requested.
21. CHANGES TO THIS PRIVACY POLICY
Cornerstone Building Services may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, technologies, legal requirements, or other circumstances.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of the policy.
Material changes may be communicated through additional notices when required by applicable law.
We encourage visitors to review this Privacy Policy periodically.
22. CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact: Jstudyvin@cornerstonebuilding.us
Cornerstone Building Services
When submitting a privacy request, please provide sufficient information for us to understand and respond to your request. Please do not include sensitive information beyond what is reasonably necessary for us to process the request.
23. CONSENT AND ACKNOWLEDGMENT
By using our website or voluntarily submitting information to Cornerstone Building Services, you acknowledge that you have reviewed this Privacy Policy and understand the information practices described in it.
Where consent is required by applicable law for a particular processing activity, we will request that consent separately as appropriate.
